India's Most Advanced ODR Platform

Resolve Disputes Faster.
Smarter. Fairer.

Online Dispute Resolution — Negotiation, Mediation & Arbitration conducted entirely online by verified expert neutrals. Legally binding. Enforceable in court. No courtroom delays.

A&C Act, 1996 Mediation Act, 2023 Binding Award 100% Confidential
↗
🤝
Negotiation
Party-led · From ₹999
 ↗
🕊️
Mediation
Neutral-assisted · ₹4,999+
 ↗
⚖️
Arbitration
Binding award · ₹14,999+
 ↗
👨‍⚖️
Our Panel
Verified neutrals
 ↗
💰
Pricing
Transparent fees
 ↗
📄
Rules & Clauses
Docs & templates
93%
Settlement Rate
Most cases resolved online
⚖️
NoLegalPaisa Dashboard
Live case tracker
Live
#ODR-2847Contract BreachMediation
#ODR-2851Payment DefaultArbitration
#ODR-2835NBFC RecoveryResolved ✓
14d
Avg. Mediation
vs years in court
India's Future
of Justice ⚖️
Indian professionals in online legal session
Digital legal work
What is ODR

Justice doesn't require
a courtroom anymore

Online Dispute Resolution brings the full power of legal dispute settlement to your screen — conducted securely and digitally. Governed by Indian law. Faster, cheaper, and just as legally enforceable.

NoLegalPaisa is India's leading Online Dispute Resolution (ODR) platform, offering legally binding digital mediation, arbitration, and negotiation services. Fully compliant with the Mediation Act, 2023 and the Arbitration and Conciliation Act, 1996, our platform enables corporate and individual parties to resolve legal disputes 10x faster than traditional litigation. Outcomes carry the full legal status of a court decree, ensuring rapid enforcement and recovery.

📜

Legally Binding Under Indian Law

Governed by A&C Act 1996 and Mediation Act 2023. Enforceable in any Indian court.

⏱️

10× Faster Than Litigation

Resolved in weeks to months — not years. Defined timelines, no adjournments.

🔒

100% Private & Confidential

No public hearings. Encrypted digital channels. Your privacy fully protected.

Our Process

How we work — 6 structured steps

From filing to enforceable award — every stage tracked, structured, and guided.

📁
01

Case Intake & Filing

Submit dispute online. Case ID generated. Opposing party notified via verified channels.

›
🔍
02

Pathway Assessment

Experts evaluate claim value, urgency and clauses to recommend the right ODR pathway.

›
👨⚖️
03

Neutral Assignment

Verified mediator or arbitrator matched with conflict-of-interest checks done upfront.

›
💻
04

Digital Proceedings

Secure video rooms, encrypted document exchange, real-time transcription. 24/7.

›
📝
05

Resolution & Docs

Terms agreed or award issued. Court-ready documents generated for e-signature.

›
🏆
06

Enforcement & Closure

Binding award or signed settlement with full enforcement guidance delivered.

0%
Settlement Rate
0d
Avg. Mediation
0+
Cases Resolved
24/7
Platform Access
Our ODR Services

Three Paths to Resolution

Choose the right process — from a quick negotiated settlement to a formal binding award by expert neutrals.

Negotiation
🤝 Party-Led · Fastest Path

Negotiation

A structured negotiation where both parties communicate directly through our secure platform to reach a mutual agreement — no third party decides. The fastest and lowest-cost ODR path.

1Both parties submit positions via secure online workspace
2Exchange offers & counter-offers through encrypted messaging
3Agreed terms documented and e-signed instantly
4Settlement agreement generated — legally valid and enforceable
⚡ 3–10 days💰 From ₹999Payment disputesContract conflicts
Mediation
🕊️ Neutral-Assisted · Mediation Act 2023

Mediation

A trained mediator facilitates communication between parties in separate secure online rooms, guiding them toward a voluntary, mutually acceptable settlement. Enforceable under the Mediation Act, 2023.

1Certified mediator assigned from verified panel
2Joint & private sessions via secure video rooms
3Mediator facilitates — parties remain in full control
4MSA signed — enforceable as court decree under Med. Act 2023
📅 2–6 weeks💰 From ₹4,999Family disputesEmployment
Arbitration
⚖️ Binding Award · A&C Act 1996

Arbitration

A formal, legally binding process where a qualified arbitrator hears both sides and issues a final award — enforceable like a court decree under Section 36 of the A&C Act, 1996.

1File Notice of Arbitration (Sec 21) — Case ID created
2Sector-specific arbitrator appointed; conflict checks done
3Pleadings, evidence exchange & virtual hearing conducted
4Binding award issued — Sec 36 enforceable as court decree
🏛️ A&C Act 1996💰 From ₹14,999Commercial mattersNBFC recovery
Our Panel

Expert Neutrals. Verified & Ready.

Senior advocates, certified mediators, and domain experts curated for every dispute type with full conflict-of-interest verification.

Adv. Rajesh Sharma
Adv. Rajesh Sharma
Senior Arbitrator
Commercial & Contract · 22 yrs
A&C ActCommercialMSME
Dr. Priya Nair
Dr. Priya Nair
Certified Mediator
Family Law & Employment · 18 yrs
Med. Act 2023FamilyHR
CA Vikram Mehta
CA Vikram Mehta
Finance Arbitrator
NBFC, Banking & Real Estate · 16 yrs
NBFCReal EstateFinance
Adv. Sneha Kapoor
Adv. Sneha Kapoor
IP & Tech Arbitrator
IP, Technology & Startups · 14 yrs
IP/TechStartupsCross-Border
👨‍⚖️ View Full Panel of Neutrals →
Live Platform

Your dispute, tracked in real-time

Every case gets a secure digital workspace — live status, document exchange, and direct communication with your assigned neutral.

📊
Live Case Status
Real-time updates, hearing schedules, and milestone tracking for every case.
🤖
AI-Assisted Workflow
Smart intake forms, auto-generated case summaries and document templates.
🔐
End-to-End Encrypted
All documents, messages and hearing recordings encrypted at rest and in transit.
📎
Document Hub
Upload, share, and e-sign all case documents in one secure digital room.
⚖️ NoLegalPaisa — Case DashboardLive
95%
Resolution Rate
14d
Avg Resolution
500+
Cases Closed
Active Cases
#ODR-2847Contract BreachIn Mediation
#ODR-2851Payment Default — ₹8.5LArbitration
#ODR-2835NBFC RecoveryResolved ✓
#ODR-2860Employment DisputeNegotiation
Why Choose Us

Built for resolution, not just process

Six principles behind how NoLegalPaisa runs every dispute resolution matter. Hover each card to learn more.

⚖️

Binding by Law

The arbitral award has the same force as a court decree under Section 36 of the A&C Act, 1996.

⚖️ Legally Enforceable

Arbitral awards and MSAs are enforceable as court decrees. Very limited grounds to challenge — ensuring finality.

A&C Act, 1996 →
👨⚖️

Expert Arbitrators

Curated panel by sector — commercial, real estate, employment, finance, IP — with full COI disclosures.

👨⚖️ Vetted Neutrals

Sector-matched experts. Every neutral undergoes conflict-of-interest screening and calendar-based availability confirmation.

View Panel →
🔒

Confidential Process

Private hearings, controlled access, secure document handling. No public record of proceedings.

🔒 Privacy First

Encrypted communication channels, role-based access controls, zero public record — unlike court litigation.

End-to-End Encrypted →
💻

Digital-First Process

Virtual hearing rooms, real-time transcription, e-filing, document exchange with full audit trails.

💻 100% Online

From intake to award — everything digital. No travel, no paperwork chaos, no missed hearings.

Try the Platform →
📋

Defined Timelines

Unlike litigation, timelines are set at the outset. The award is issued within a defined window.

📋 Predictable Schedule

Negotiation 3–10 days · Mediation 2–6 weeks · Arbitration 3–12 months. No surprise adjournments.

See Pricing →
🚀

MSME & Startup Ready

Predictable fees, transparent process and plain-English guidance. Purpose-built for businesses.

🚀 Built for Business

From NBFC recovery to startup IP disputes — our platform handles the full spectrum affordably.

File a Case →
Regulatory & Legal Framework

Recognised & Compliant

⚖️A&C Act, 1996 🕊️Mediation Act, 2023 🏛️Govt. of India 🇮🇳Digital India 🚀Startup India 💼MSME Ministry 🏦SIDBI Compliant 🔒ISO 27001 Security 📱MeitY Recognised 🏗️NITI Aayog ⚖️A&C Act, 1996 🕊️Mediation Act, 2023 🏛️Govt. of India 🇮🇳Digital India 🚀Startup India 💼MSME Ministry 🏦SIDBI Compliant 🔒ISO 27001 Security 📱MeitY Recognised 🏗️NITI Aayog
How It Compares

Negotiation vs Mediation vs
Arbitration vs Litigation

Criterion Negotiation Mediation Arbitration Litigation
Who decides Parties themselves Parties (mediator guides) Arbitrator decides Judge / court
Binding outcome Voluntary MSA ✓ MSA = court decree ✓ Binding award ✓ Court decree
Speed Days – weeks Weeks – months Months ✗ Years
Cost Lowest (₹999+) Low – medium Medium ✗ Highest
Confidential ✓ Yes ✓ Yes ✓ Yes ✗ Public record
Party control ✓ High ✓ High Medium ✗ None
Pricing Structure

Transparent. Fixed. No Surprises.

Flat fees per process type. No hidden charges. No billable hours. Know exactly what you'll pay before you begin.

🤝
Negotiation
₹999
One-time · Both parties · Up to ₹50L claim
  • Secure online negotiation platform
  • Offer & counter-offer management
  • Encrypted document exchange
  • E-signed settlement agreement
  • Platform support included
Start Negotiation
Most Popular
🕊️
Mediation
₹4,999
Starting fee · Claim up to ₹10L
  • Certified mediator assigned
  • Joint & private video session rooms
  • Up to 3 mediation sessions
  • MSA drafted & e-signed
  • Enforceable under Med. Act 2023
  • Priority support & case manager
Start Mediation
⚖️
Arbitration
₹14,999
Starting fee · Claim up to ₹10L
  • Sole arbitrator from expert panel
  • Full pleadings & evidence submission
  • Virtual hearing with transcription
  • Binding award under A&C Act
  • Sec 36 enforcement guidance
  • Registered copy of award
Start Arbitration

Fees scale with claim value. Book a free consultation for high-value or complex matters.

Documents & Resources

Rules, Procedures & Model Clauses

Everything you need to understand the process, draft your clause, or review procedures — before you file.

📋
Arbitration Rules & Procedure
Full rules governing online arbitration — timelines, hearings, evidence, costs and award.
Open PDF 🕊️
Mediation Rules & Procedure
Confidentiality norms, caucus rules, session timelines, mediator conduct and settlement procedures.
Open PDF 📝
Model Clauses & Templates
Pre- and post-dispute clause templates. Copy directly into contracts to invoke NoLegalPaisa rules.
Open PDF 👨‍⚖️
Panel of Neutrals
Full roster of verified mediators and arbitrators — by sector, language and region.
View Panel 🤝
Easy Guide to Mediation
What mediation is, eligible case types, how it compares with arbitration — a plain-English guide.
Read Guide ⚖️
Easy Guide to Arbitration
What arbitration is, standard timelines, binding nature, and enforcement procedures.
Read Guide
Video Explanation

How ODR works in 3 minutes

Watch a quick walkthrough of how disputes are filed, processed, and resolved completely online.

▶ PLAY EXPLAINER Learn how to invoke ODR in your contracts
📝
Step 1: Filing

Submit claim details and invite the other party.

🕊️
Step 2: Pathway

Select negotiation, mediation, or arbitration.

⚖️
Step 3: Proceeding

Conduct online sessions with assigned neutral expert.

🏆
Step 4: Closure

Sign MSA or receive binding arbitral award.

Frequently Asked Questions

Do you have questions?

Find answers to the most common queries about Online Dispute Resolution (ODR) and our platform.

FAQ support
Yes, Online Dispute Resolution (ODR) outcomes are fully binding and legally enforceable in India. Mediation settlements (MSAs) are enforceable under the Mediation Act, 2023. Arbitration awards are final and binding under Section 36 of the Arbitration and Conciliation Act, 1996, carrying the same force as a civil court decree.
The ODR process starts by filing a case details form and uploading supporting documents on our platform. Once filed, our system automatically reaches out to the opposing party via email, SMS, and WhatsApp with formal, verified notifications to invite them to the secure online resolution workspace.
If the other party refuses to join, voluntary mediation/negotiation stops, but arbitration can proceed in their absence (ex-parte). In voluntary paths, we issue a formal 'Non-Starter Certificate' as proof of your good-faith attempt. If you have a valid arbitration clause in your agreement, the arbitration process can proceed legally under the law.
Our ODR panel consists of vetted retired judges, senior advocates, certified mediators, and domain experts. All panel neutrals undergo strict background checks and credentials verification, ensuring high-quality, professional dispute resolution.
On average, negotiations take 3-10 days, mediation takes 2-6 weeks, and arbitration takes 3-12 months. This digital timeline is dramatically faster than traditional Indian civil courts, where simple disputes frequently drag on for 5 to 15 years.
Resolve Today

Ready to settle your dispute?

Take the first step towards a fast, secure, and legally binding online resolution. Speak to our legal desk or file your case instantly.

⚖️ File a Case Now 📞 Schedule Free Consultation
Average response time: less than 2 hours · 100% Secure