Consumer Protection Act, 2019

File a Consumer Complaint Online

Got cheated? Get justice — and your money back.

Defective product? Service you paid for but never got? A refund they keep dodging? You don't have to let it slide. From a hard-hitting legal notice to filing your case before the Consumer Commission, our experts fight to win you a refund, replacement or compensation.

Start My Complaint → How It Works
Consumer Consumer Consumer Consumer
★★★★★Real winsfor real people

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Simple, Honest Pricing

Two ways to fight back

Start with a powerful legal notice — it often gets your money back on its own. If they still won't budge, we take them to the Consumer Commission.

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Consultation & Legal Notice

₹2,499 + taxes
Often all it takes to get a refund
  • Consultation with a consumer-law expert
  • Case assessment & best-route advice
  • Professionally drafted legal notice
  • Notice dispatched to the company/seller
  • Guidance on their response & next steps
Send a Legal Notice
Full fight
⚖️

Filing of the Case

Event-based · Get a Quote
Scoped to your case & forum
  • Everything in the notice stage, if needed
  • Drafting of the consumer complaint
  • Filing before the right Consumer Commission (e-Daakhil)
  • Affidavits, evidence & documentation
  • Hearing & representation support (event-based)
  • Custom quote after a quick case assessment
Get My Quote
Pricing & Service Disclaimer

About the price & service

📄About the price & service — tap to read in full⌄

Pricing. All prices are professional/service fees, exclusive of applicable taxes (GST). The Consultation & Legal Notice plan is a flat ₹2,499 + taxes and covers one expert consultation and one professionally drafted & dispatched legal notice. Filing of the Case is event/scope-based — quoted after a case assessment based on the forum, claim value, evidence and complexity — and hearing/representation is charged on an event basis. Government/court filing fees are payable separately at actuals.

About the service. NoLegalPaisa helps consumers enforce their rights under the Consumer Protection Act, 2019. We assess your matter, advise the best route, draft and send a legal notice, and — where required — draft and file your complaint before the appropriate Consumer Commission (via e-Daakhil) with affidavits, evidence and representation support.

Eligibility. Services are for consumers who purchased goods or availed services for consideration for personal use (not for resale or commercial purpose). A consumer complaint must generally be filed within 2 years of the cause of action.

No guaranteed outcome. We pursue your matter diligently, but the relief granted, the compensation awarded and the timelines are decided by the Consumer Commission and are outside our control. Outcomes depend on the facts, evidence and merits of each case and cannot be guaranteed. Accurate information and documents are to be provided by you.

Independent advisory. NoLegalPaisa is a legal-tech and advisory platform operated by Kaahmuchee Solution Private Limited and is not a court or government body. Services are delivered by qualified professionals on our network and are subject to a separate written engagement agreement. This page is for general information and is not legal advice.

Service Catalogue

What can you complain about?

If you paid for goods or a service and got cheated, short-changed or ignored — you have a case. Here's what consumers fight back on every day.

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E-commerce

Wrong, fake or undelivered orders.

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Defective Products

Faulty or damaged goods.

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Refund Denied

Money stuck or never returned.

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Deficient Service

Poor or incomplete service.

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Real Estate / Builders

Delays, possession & quality.

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Banking & Finance

Hidden charges & mis-selling.

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Insurance

Rejected or delayed claims.

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Telecom & Internet

Billing & connectivity issues.

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Travel & Airlines

Cancellations & refund disputes.

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Medical Negligence

Deficiency in healthcare service.

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Automobiles

Defects & servicing disputes.

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Education & Coaching

Fee & false-promise disputes.

Why NoLegalPaisa

We make companies take you seriously

A consumer alone is easy to ignore. A consumer with a lawyer-drafted notice and a filed complaint is not.

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Notices that work

A sharp legal notice often gets your refund without ever going to court.

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Expert representation

Real consumer-law professionals draft, file and fight your case.

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100% online

File from anywhere — we handle e-Daakhil and the paperwork.

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Fight for compensation

Not just a refund — replacement, damages & compensation too.

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Tracked & updated

Know exactly where your complaint stands at every stage.

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Plain-language help

No jargon — we explain your rights and your odds, honestly.

How It Works

From cheated to compensated, in 5 steps

You tell us what happened — we do the heavy lifting.

1
Tell Us

Share your issue & what you've lost.

2
Assess

We review your case & advise the best route.

3
Notice

We draft & send a strong legal notice.

4
File

No fix? We file before the Consumer Commission.

5
Win

We pursue your refund, replacement or damages.

The Numbers

Consumers are winning — and so can you

0Time limit to file your claim
0Recovered for clients
0Notices that get a response
0To draft your notice
Real Wins

People who fought back — and won

★★★★★

"An e-commerce site refused my refund for a fake product for two months. One legal notice from NoLegalPaisa and I had my ₹12,000 back in a week."

Priya
Priya M.Pune · E-commerce refund
★★★★★

"My builder delayed possession for over a year. They filed my case before the Consumer Commission and kept me updated through every hearing."

Rahul
Rahul D.Navi Mumbai · Real estate
★★★★★

"Insurance rejected a genuine claim. The team handled the notice and filing end to end — I finally got my claim plus compensation."

Sneha
Sneha K.Thane · Insurance claim
Watch

How to file a consumer complaint — explained

A quick walkthrough of your rights and how we win your case, start to finish.

Good to Know

Frequently asked questions

Who can file a consumer complaint?+

Any "consumer" — anyone who buys goods or avails services for a consideration, for personal use (not for resale or commercial purpose). You can complain about defective goods, deficient services, unfair trade practices or overcharging under the Consumer Protection Act, 2019.

Do I have to start with a legal notice?+

It's not mandatory, but it's smart. A professionally drafted legal notice signals you're serious and very often gets a refund or resolution without the time and cost of a full case. If it doesn't work, we file your complaint.

Where is the complaint filed?+

Before the appropriate Consumer Commission, based on the value of your claim — District Commission (up to ₹50 lakh), State Commission (₹50 lakh to ₹2 crore) or National Commission (above ₹2 crore). Complaints can be filed online via the e-Daakhil portal.

Is there a time limit?+

Yes — a consumer complaint must generally be filed within 2 years from the date the cause of action arises. The sooner you act, the stronger your case.

What can I get out of it?+

Depending on your case, the Commission can order a refund, replacement, removal of the defect, discontinuation of an unfair practice, and compensation or damages for the loss and harassment you suffered.

Why is case filing event-based and not a fixed price?+

Cases vary a lot — the forum, claim value, evidence and number of hearings all differ. So after a quick assessment we give you a clear, scoped quote, with hearing/representation handled on an event basis. The Consultation & Legal Notice plan is a flat ₹2,499 + taxes.

Don't let them get away with it. Fight back today.

Tell us what happened — we'll send the notice, file the case and fight for your money. Start from ₹2,499.

File My Complaint → See How It Works