Contact Us for Arbitration

"Serious disputes, handled seriously—fully digital, time-bound, and enforceability"

Talk to Our Arbitration Desk ↗

How We Work

1Upload clause / get submission
2Appoint tribunal
3PO-1: timelines & protocol
4E-file pleadings & exhibits
5Online hearings & evidence
6Award & enforcement

Start from Your Reality

Do you already have an arbitration clause?

Lifecycle Map

Click any node for deep guidance.

A. With Arbitration Clause
A1. Upload Clause & Contract
Seat, law, scope check; dashboard created.
A2. Case & Notices
Compliant notices; tracked delivery & deadlines.
B. No / Defective Clause
B1. Dispute Intake & Feasibility
Arbitrability, value, parties, cross-border.
B2. Submission Agreement
Consent-based referral to NoLegalPaisa rules.
B3. Digital Consent
e-Sign, audit trail; merge to shared flow.
A2 or B3 ⟶ proceed to Shared Online Arbitration Flow
Shared Online Arbitration Flow
S1. Tribunal Appointment
Curated panel, disclosures, appointment/challenge.
S2. Digital PCC & PO-1
Timelines, e-filing, confidentiality, costs, hearings.
S3. E-filing & Exhibits
SoC/SOD/counterclaims; tagging; admissions/denials.
S4. Online Hearings
Secure rooms, breakout, controlled evidence.
S5. Deliberation & Draft Award
Independent tribunal; deadline nudges.
S6. Final Award
e-Sign/e-Stamp; certified copies; service proofs.
S7. Post-Award Support
Execution pack; Section 36 guidance.

Arbitration Readiness Check

Readiness score0% complete
Let’s begin.
✓
Valid clause / submission
Existing clause or ready to sign a submission agreement.
✓
Clear dispute summary
Timeline, breaches, quantum, relief sought.
✓
Documents organised
Contract, notices, emails, invoices, payment proof.
✓
Correct party details
Legal names, addresses & service emails.
✓
Seat / law / language
Clarity prevents jurisdictional skirmishes.
✓
Digital readiness
Comfort with e-filing & online hearings.
✓
Budget & timelines
Fee visibility and PO-1 schedule.
✓
Enforcement plan
Execution route if compliance fails.

Your Readiness Companion

  • Draft / vet arbitration clauses & submission agreements
  • Map facts + documents into a clean, court-ready bundle
  • Onboard parties, appoint tribunal, run digital PCC/PO-1
  • Secure e-filings, hearings, orders & award delivery
  • Post-award: certified copies, service proofs & execution pack
See Our Plans ↗

Documents & Transparency Hub

Rules & Procedure
Institutional rules, timelines, fees, confidentiality & conduct.
Open
Panel of Arbitrators
Curated neutrals by sector, language, jurisdiction.
View
Relevant / Model Clauses
Short form, multi-tier, cross-border with virtual hearings.
See

Why Choose Us

Enforceability-First

  • Clause/submission audit → cleaner jurisdiction
  • Due-process logs & service proofs for execution
  • PO-1 rigor reduces Section 34 risk

Serious Neutrals

  • Curated arbitrators by sector & language
  • Independence disclosures on record
  • Transparent appointment/challenge flow

Time & Cost Control

  • Front-loaded schedules, fewer adjournments
  • Milestone visibility & nudges
  • Predictable fees, no surprise overheads

Secure Digital Case Room

  • Structured e-filing & exhibit tagging
  • Admissions/denials narrow issues
  • Versioned records for audit trails

Best-in-Class Online Hearings

  • Controlled access, breakout rooms
  • Evidence handling & optional recordings
  • Tribunal-led protocol, platform logistics

Award → Execution

  • e-Sign/e-Stamp (where applicable)
  • Certified copies & delivery proofs
  • Execution-ready bundles & guidance
Who it's for?

An Easy Guide to Online Dispute Resolution – Arbitration

What is arbitration?

Arbitration is a private, binding way to resolve disputes where both sides choose a neutral arbitrator (or a panel) to decide the case. The final decision is called an “arbitral award”. In India, arbitration—including fully online proceedings—is governed by the Arbitration and Conciliation Act, 1996, as amended in 2015, 2019, and 2021.

When to prefer arbitration over the court?

  • Speed & flexibility (custom timetable; video hearings; limited appeals).
  • Confidentiality (statutory backing under the Act).
  • Expert decision-makers (industry expertise).
  • Enforceability (awards can be enforced like court decrees).

Is online arbitration valid in India?

Yes. An “arbitration agreement” can be concluded by exchange of emails/letters/electronic communications— no wet ink is required if the intent to arbitrate is clear (Act, Section 7). Proceedings, evidence exchange, and even signing the award can be done electronically, and tribunals may hold video hearings.

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Quick glossary of core legal hooks – Key Sections of the Arbitration Act

  • Section 7: Arbitration agreement (includes electronic exchanges).
  • Sections 8, 11: Referral & appointment of arbitrators.
  • Section 9: Court interim measures.
  • Section 16: Tribunal decides its own jurisdiction.
  • Section 17: Tribunal interim measures (enforceable as court order).
  • Section 29A: Award timelines (12 months domestic).
  • Section 31 & 31A: Form, content & costs of award.
  • Section 34: Challenge (limited grounds).
  • Section 36: Enforcement as decree; 2021 amendment for fraud/corruption.

Key Features (at a glance)

  • Part I deals with arbitration where the place (seat) of arbitration is in India: appointment of arbitrators, conduct of proceedings, awards, challenge, enforcement.
  • Part II covers enforcement of foreign awards (i.e., awards made outside India) under conventions like the New York Convention.
  • Part III addresses conciliation (optional mediation-type processes) rather than adversarial arbitration.
  • Limited judicial interference: The Act aims to keep courts out of the arbitration process except where necessary — this supports speed and autonomy in arbitration.
  • Finality & enforceability: An arbitral award, once passed and challenge periods are over, is enforceable like a court decree.
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Seat vs Venue (Why it matters)

The seat controls supervisory court jurisdiction and curial law (BALCO, 2012). The venue is only the physical/virtual location. Draft your arbitration clause carefully!

Emergency Arbitration

The Indian Supreme Court confirmed that Emergency Arbitrator (EA) orders in India-seated cases are enforceable under S. 17(2) like orders of a regular tribunal (Amazon v. Future, 2021). EA relief can preserve assets or maintain status quo within days.

Sample Plain-English Arbitration Clause:

“Any dispute arising out of or in connection with this contract shall be referred to and finally resolved by arbitration under the [Name of Institution/Rules]. The seat (place) of arbitration is [City, India]. The tribunal shall consist of one arbitrator. The language is English. Hearings may be conducted by video conference. The tribunal may grant interim measures and costs. The award shall be final and binding, and enforceable in accordance with the Arbitration and Conciliation Act, 1996.”

If ad-hoc, name the appointing authority and how the arbitrator will be chosen; keep the seat clear.

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Arbitration process in detail

01. Agreement to Arbitrate

  • Arbitration only works if both parties agree to resolve disputes through it.
  • The agreement/clause can be part of a contract or signed separately.
  • With NoLegal Paisa, the arbitration clause can be included at the time of business/contract or added later when a dispute arises.

02. Filing a Request for Arbitration

  • The claimant files a request on the NoLegal Paisa platform.
  • Details: parties’ names, dispute nature, amount, and supporting documents.
  • The platform formally notifies the respondent.

03. Appointment of Arbitrator

  • Independent and neutral arbitrator appointed:
  • By mutual agreement OR
  • Automatically by platform from panel.
  • Usually legal professionals, retired judges, or subject matter experts.

04. Submission of Statements & Evidence

  • Parties upload statements of claim/defense online.
  • Submit contracts, invoices, emails, and other digital evidence.
  • The platform ensures confidentiality & security.
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05. Online Hearings (if needed)

  • Most disputes resolved via written submissions.
  • Virtual hearings through video conferencing, if required.
  • Both parties present claims, respond & answer arbitrator’s questions.

06. Deliberation & Award

  • Arbitrator reviews all evidence & hearings.
  • Issues final and binding award (within 6–12 months or faster online).
  • Award is digitally signed and delivered to both parties.

07. Enforcement of Award

  • Arbitral award has same status as a court decree under Indian law.
  • If non-compliance occurs, enforcement can be sought through civil court.

Compliance Tips for Smoother Online Arbitrations

  • Keep the clause crisp—seat, rules, arbitrators, language, online hearings.
  • Use documents-only option for low-value claims to cut costs.
  • Preserve metadata: keep originals/emails/UPI receipts with hashes.
  • Choose the right seat (not just “venue”)—it decides court supervision.
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Frequently Asked Questions

Yes. The Arbitration & Conciliation Act, 1996 allows arbitration agreements formed through electronic communications (email/letters/messages). Hearings, filings, evidence exchange, and even signing the award can be done online. What matters is consent to arbitrate, a valid seat in India, and due process.

Best fits: commercial/payment disputes, vendor/MSME dues, services, SaaS/licensing, franchise/distribution, and many employment/consultancy issues. Avoid or take extra advice on matrimonial, criminal, tenancy (protected), insolvency, and matters that statutes reserve for special forums.

For domestic arbitration, the Act expects an award within 12 months of completion of pleadings (often faster with a documents-only route). Small claims commonly finish in 6–16 weeks when the scope is narrow, evidence is largely documentary, and parties cooperate.

1. Notice of Arbitration (share clause/consent + brief facts). 2. Appointment of sole arbitrator/panel (conflict and fee disclosures). 3. Case-management conference (timetable; online protocols). 4. Pleadings & evidence (PDFs, affidavits, video cross if needed). 5. Hearings (often brief, or none if documents-only). 6. Reasoned award (PDF), followed by enforcement if needed.

Yes. Before the tribunal forms, parties may seek court interim relief. After formation, the tribunal’s interim orders are enforceable like court orders. Many rule-sets also support Emergency Arbitrators who can grant urgent, short-term orders fully online.

An Indian-seat award is enforced like a civil court decree. You apply for execution in the appropriate court. Filing a challenge does not automatically stay enforcement; a stay must be granted by the court (special rule for fraud/corruption allegations may apply).

Yes, but on narrow grounds (e.g., invalid agreement, no notice, bias, beyond scope, public-policy violations). The petition is typically due within 3 months of receiving the award (court may allow 30 extra days for sufficient cause). Most commercial awards survive if the process was fair and reasoned.

Yes, if relevant and properly proved. Keep originals and export logs. Attach a Section 65B electronic-evidence certificate (we generate this automatically) for emails, screenshots, UPI receipts, server logs, etc. Tribunals frequently rely on such records.

Three buckets: arbitrator fees, platform/admin fees, and your counsel. For small claims with a single arbitrator and documents-only, fees are typically far lower than full litigation. Tribunals can award realistic costs (“costs follow the event”) against the losing party.

Keep it short and clear: • Name the rules/institution (or appointing method for ad-hoc). • Fix the seat (city, India) and language. • Prefer one arbitrator for lower values. • Allow video hearings and documents-only if parties/tribunal agree. • Mention interim measures and costs powers. We’ll provide a ready template and a clause-builder.

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Your vision, our expertise. Connect with us to explore possibilities. We will be happy to hear from you.

9326024128
info@nolegalpaisa.com
Mumbai | Delhi
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